Draycademy

Drayfix · solutions on demand

Stuck move? Pick the problem. Unlock the fix.

Drayfix is a library of step-by-step solutions for the problems that stop a drayage move. Find yours, pay for that one solution, and work it right now. No subscription. No course to sit through.

The library · preview

What is stopping your move?

Inside an unlocked solution · DF-002

Released Thursday. Last free day Friday. No appointments.

Every solution starts by showing the problem the way it hits the desk. Switch between the two weeks: same box, same hold, same terminal. The difference is what you do on Thursday.

Then the fix

Four moves, in this order.

Every solution has the same shape, so it can be worked under pressure without thinking about what comes next.

1

Diagnose

  • Confirm the release really cleared
  • Read the exact last free day
  • Check slots in every gate window
2

Fix the load

  • Take any open slot, day or night
  • Pair it with an empty return
  • Pre-pull to the yard if needed
3

Tell the customer

  • Same day, in writing
  • Options with the cost of each
  • Approval before any charge starts
4

Prevent it

  • Book the day the box releases
  • Alert on every last free day
  • Never let a hold stop the clock watch

The unlocked solution has every check, the message for the customer and the charges to protect. This page shows the outline only.

Even better: see it coming on the board

Every box, its last free day and its appointment, on one screen.

Quotematic keeps every container on one board with its status, holds, last free day and appointments, and highlights a last free day that is today or tomorrow. You see the problem before it becomes one.

Container Board Example dataLive
DRYU 482913 7LFD tomorrowReleased Thu · LFD Fri · no appointment yetThu
QTMU 730125 0Customs holdFree time running · LFD MonThu
DCYU 615880 4AvailableSlot booked Fri 7:00 AMThu
HRNU 220417 9On vesselETA Sat · berth windowThu

Caught before it needed a fix · from our own board

The paperwork said 40' HQ. The terminal said reefer.

A customer sent a load for a 40-foot high cube. Nothing in the order or the paperwork said reefer, and the customer did not know. When Quotematic checked the box against the terminal, the equipment code came back as a refrigerated container. The flag went up before a driver was sent.

The order paperworkexample
Container
CXRU 118204 6
Size
40' HQ
Type
not stated
Temperature
not stated
Genset
not stated
The terminal recordexample
Container
CXRU 118204 6
Equipment code
40R1
Reads as
40' high cube reefer
Status
In yard · available
Container Board Example dataLive
CXRU 118204 6ReeferPaperwork says 40' HQ · terminal says 40' HC reefer · confirm with customerTue
DCYU 615880 4Available40' HC dry · matches paperworkTue

What the catch protects

  • The customer confirms what is inside before it moves, and whether the unit has to run.
  • The driver is told it is a reefer, so nothing at the gate or the dock comes as a surprise.
  • The rate and the charges match a reefer move, agreed before the work, not argued after.

Want your team to see it coming?

Training Academy, Day 8: Port and Terminal Operations

Holds, releases, free time and appointments, taught step by step with drills.

Get Drayfix early accessSee the Academy

The library and DF-002 are a preview with example data. The reefer catch happened on our board; the customer is not named and the container number shown is fictional. © 2026 Draycademy.